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The Escalation Specialist at Carbon Black is a pivotal function to our Customer's Success. In this role you will manage both internal and Customer initiated escalations from beginning to resolution, ensuring both new and renewal business is successful. Reporting to the Escalation Manager, the Escalation Specialist will assess the customer's problematic situation, define success criteria, and th...
[Customer Service / Remote] - Anywhere in U.S. / $20 per hour / Up to 25 hours per week / Macbook provided / Gym membership or wellness reimbursement / Internet reimbursement / Evening and weekend hours required - As a Customer Support Specialist you'll: Respond to and troubleshoot customer-generated tickets, calls, and emails with appropriate solutions; Escalate urgent and complex issues to se...
[Customer Service / Remote] - Anywhere in U.S. / Competitive pay - As a Customer Support Specialist you'll: Provide excellent customer service to dealers and/or consumers who contact Cars.com via phone, email, chat and text, with a focus on first contact resolution; Develop an expertise in Cars.com services and products and the initiative to take an active role in sharing this knowledge with cu...
[Customer Service / Remote] - Anywhere in U.S. / Competitive Pay / Benefits (Health-Dental-Vision-401k) / Company Discount - As a Customer Support Specialist you'll: Become intimately familiar with the product line, website and common customer concerns; Handle a constant flow of emails/messages from customers and team members at times of high volume; Answer customer questions, assist with order...
At TransLoc, we believe that public transit is central to the future of mobility. Made up of the three most-trusted companies in transit technology (TransLoc, Ride Systems and DoubleMap), today's TransLoc delivers a one-stop-shop for transit providers seeking transit orchestration solutions. Recognized by Fast Company for our innovative technology, our intelligent transportation software portfo...
Are you seeking something more for your future? What if you could help people every day while developing your job into a meaningful and impactful career? At Inktel, our passion is for people and our success is built on community, teamwork, and world class customer service. We believe in helping every single person achieve their goals as an employee of our growing company.As a Delta Faucet Custo...
Your Journey at Crowe Starts Here:At Crowe, you have the opportunity to deliver innovative solutions to today's complex business issues. Crowe's accounting, consulting, and technology personnel are widely recognized for their in-depth expertise and understanding of sophisticated process frameworks and enabling technologies, along with their commitment to delivering measurable results that help ...
DescriptionSHIFT: Day JobSCHEDULE: Full-timeYour Talent. Our Vision. At Anthem, Inc., it's a powerful combination, and the foundation upon which we're creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care.This is an exceptional opportunity to do innovative work that m...
The primary function of this role is to provide oversight of transactional operations and demand for North and Latin America, providing excellent service to customers and value-added resellers through prompt order fulfillment, customer service and co Operation, Support, Specialist, Manufacturing, Process, Customer Associated topics: client, deskside, desktop, pc, support analyst, technical supp...
Purpose of Role:The primary purpose of this role is to provide an outstanding and differentiating customer experience by understanding and responding appropriately to stated and unstated customer needs. This includes communicating in a professional manner while utilizing all available resources and technology in service to both internal and external customers. The Customer Experience Profession...
Customer Support Specialist BCforward is currently seeking highly motivated Customer Support Specialist for an opportunity in Indianapolis, IN 46256. Title: Customer Support Specialist Location: Indianapolis, IN 46256 Expected Duration: 3 years contract Shift: Training hours will be 1st shift for 2 months, then it is possible the hours could move to 2nd shift. Job Description: * As a Technical ...
Job Description Description: Training hours will be 1st shift for 2 months, then it is possible the hours could move to 2nd shift. As a Technical Support Specialist, you will respond to customer complaints and inquiries concerning Roche devices (Coaguchek and Vantus meters, Urisys 1100 meter), anticipate problems, concerns and solve proactively. To be successful in this role you will: provide s...
IN09L Diverse Staffing, a Glassdoor Best Places to Work, is now accepting Customer Support Specialist applicants for immediate hire. This is a temp to hire position. In this job, you will work for our client at a facility in Whitestown, IN. This position pays up to $20.00 - $22.00/DOE per hour and is a 1st shift position. You will report to work at 8: 00 AM and 5: 00 PM Monday through Friday Ou...
BCforward is currently seeking highly motivated Business Support Specialist for an opportunity in Indianapolis, IN 46256. Job Title: Business Support Specialist Location: Indianapolis, IN 46256 Duration: 12 Months The Opportunity: As a Technical Support Specialist on the small instrumentation team you serve as the primary support liaison between client and our customers as well as serve as a te...
WE ARE HIRING!! Talent Solutions in partnership with a global telecommunications company is currently looking for people with an amazing attitude and great customer service experience for the position of Seasonal Sales Support Specialist in Carmel, IN . If you think that you got the experience and skills to fill these requirements, then apply with us! Job Description For the Seasonal Sales Supp...
BCforward is currently seeking highly motivated Business Support Specialist for an opportunity in Indianapolis, IN 46256. Job Title: Business Support Specialist Location: Indianapolis, IN 46256 Duration: 12 Months The Opportunity: As a Technical Support Specialist on the small instrumentation team you serve as the primary support liaison between client and our customers as well as serve as a te...
Formstack transforms the way you collect data and put it to work. We are looking for a Customer Support Specialist - Tier 1 to help us accomplish this mission! Formstack is a 15-year-old company with roots in Indianapolis. Our customers span 110 different countries, and our employees live and work across the U.S. and the globe. We provide a work environment that is flexible and provides great f...
[Customer Service / Remote] - Anywhere in the U.S. / Competitive salary / 401k / Medical Benefits / Shifts may include nights and weekends - As a Customer Support Specialist you'll: Answer customer's questions and find solutions to meet their needs; Communicate with customers and drivers via phone, text, chat, and email; Maintain customer and driver satisfaction; Report technical issues to the ...
Product Support Specialist - Remote Work Monday - Friday 10:00 am - 7:00 pm temp to hire Day-to-Day Responsibilities: Support clinical/pharmaceutical operations, Inbound Calls, Investigations and Healthcare, Biotech, Medical Client support. Communicate with and support various sites throughout the organization Manage a high volume of incoming and outgoing phone calls Notify clients of laborator...
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